How can I as a vendor collect reviews in a structured way on even?

Use the invitation feature in the platform dashboard to specifically invite customers to submit a review. It is important to choose the right moment — after successful project completion — and to always act in accordance with GDPR by obtaining the customer's consent in advance.

Why are reviews important for vendors in intralogistics?

Reviews are the number-one trust signal and help vendors build measurable credibility with potential new customers. On platforms like even, earned, independent reviews carry particular weight — ones that were neither bought nor placed, but reflect genuine project experience.

What legal considerations do I need to keep in mind when asking customers for reviews?

You must act in accordance with GDPR and obtain the customer's consent before sending a review request. This is the only way to ensure that the outreach and data processing comply with legal requirements.

Intralogistics Software

How Vendors Win Reviews Systematically

Reviews are the #1 trust signal. Here's how to collect them systematically and in full GDPR compliance.

Six red circles arranged around a central red circle

Johanna Peter·22. Juni 2026·1 min read

WMS

In a nutshell

Reviews don't happen on their own. Those who request them actively — but cleanly — build measurable trust.

Why Reviews Matter

On even, earned, independent reviews are the strongest signal — never bought, never placed.

The Right Moment

Satisfaction is at its highest immediately after a successful go-live.

Key Takeaways

Ask at the right moment (after go-live).
Use the invitation feature in the dashboard.
Stay GDPR-compliant — consent first.

Frequently asked questions

The ideal moment is immediately after a successful project go-live, as customer satisfaction is at its peak at that point. Reaching out promptly increases the likelihood that the customer will submit a positive and meaningful review.

Author

Johanna Peter

Content Marketing · even logistics

Johanna brings a background in journalism and communications. At even, she conducts interviews with industry practitioners and transforms their insights into blog content — with an unbiased perspective on the sector.

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