even
← Back to glossary

Logistikmanagement

Also: Logistik-Management, Logistiksteuerung, Logistikführung, Logistics Management

AI-generated

In brief

Logistics management refers to the planning, control, and continuous improvement of all logistics processes, resources, and service providers within a company.

Key facts

What is logistics management?

Logistics management encompasses all managerial tasks required to plan, control, monitor, and further develop logistics processes in a targeted manner. It covers the full spectrum of internal logistics activities: from inbound goods control and warehouse organization and picking through to outbound shipping and returns processing. At the same time, it includes the management of external service providers, the selection and operation of IT systems, and performance management via key metrics.

Logistics management should be distinguished from supply chain management, which additionally encompasses cross-company planning and coordination tasks — for example with suppliers or trading partners. Logistics management sits conceptually within this broader discipline, but has a stronger focus on the operational and tactical level of the company itself.

How does logistics management work in practice?

In practice, logistics management operates across three levels:

  • Strategic: Decisions about network structure, degree of automation, make-or-buy, and the IT system landscape are made at this level. This is where the company defines which service levels it wants to maintain and what investments are required to achieve them.
  • Tactical: Capacity planning, service provider management, inventory management, and the design of processes fall within this area. Tactical decisions translate strategy into actionable structures and agreements.
  • Operational: The day-to-day management of warehouse processes, transportation, staffing resources, and exception handling takes place at the operational level. Key metrics such as throughput times, error rates, and on-time delivery are continuously monitored here.

Typical decision areas in logistics management include defining service levels, selecting appropriate WMS, TMS, and ERP systems, designing tenders for logistics services, and introducing KPI frameworks for performance measurement.

What matters when shaping logistics management?

Effective logistics management depends on goals, processes, and performance metrics being consistently aligned with one another. Common weaknesses arise when service level targets are not operationalized, when service providers are managed without clear KPIs, or when the IT system landscape fails to scale. Whether services are outsourced or delivered in-house is a question that should be reassessed regularly — here, volume, complexity, and available expertise play a decisive role. The answer depends on the vendor and the company, and cannot be given as a blanket recommendation.

Frequently asked questions

Logistics management encompasses the planning, control, and development of all logistics processes within a company. This includes warehousing, transport organization, inventory management, IT systems, service provider management, and KPI management.

Related terms

Matching categories