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Transportunternehmen

Also: Transportunternehmen, Frachtführer, Carrier, Transportdienstleister, Transporteur, Fuhrunternehmen, Fuhrunternehmer

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In brief

A transport company physically moves goods from a point of origin to a destination using its own fleet and personnel. It typically acts as the executing carrier and is directly responsible for carrying out the transport.

Key facts

What is a transport company?

A transport company takes on the physical movement of goods between two or more locations. Unlike a freight forwarder, which organises and coordinates shipments, a transport company carries out the actual haulage operations using its own fleet and drivers. Legally, it acts as the carrier and is liable for the proper execution of the transport and the condition of the shipment at handover. Depending on the sector and business model, transport companies specialise in specific types of goods, vehicle types or lanes – such as groupage, part loads and full loads, temperature-controlled freight or hazardous materials.

How does the working relationship function in practice?

Shippers or freight forwarders place a freight order with the transport company specifying the collection address, delivery address, type of goods, weight and required delivery window. The transport company then schedules the appropriate vehicle and driver. Depending on the agreement, the service may cover pure haulage or additional services such as:

  • Pre-notification of the delivery (advice note) to the consignee
  • Unloading at the destination
  • Return of empties or goods being sent back
  • Provision of proof of delivery and signatures
  • Shipment tracking via telematics and track-and-trace systems

In many cases, transport companies themselves engage subcontractors to handle capacity peaks or cover areas where they have no own branch. For the client, it is important to understand how transparent and traceable these subcontractor chains are, since liability and compliance obligations persist throughout the entire chain.

What matters when making a selection?

Several criteria play a role in selecting a transport company, weighted differently depending on volume, type of goods and requirements profile:

  • Network coverage: Which regions, countries or overnight hub zones are served, and how dense is the network?
  • Vehicle fleet: Are the right vehicle types and categories available for your goods – for example, refrigerated vehicles, curtainsider combinations or vehicles with a tail lift?
  • Performance and punctuality measurement: Are KPIs such as on-time delivery, damage rate or complaint rate systematically recorded and shared?
  • Data connectivity: Can orders, status updates and documents be transmitted electronically, for example via EDI or API?
  • Compliance: Does the company meet the relevant requirements regarding drivers' hours regulations, cabotage, minimum wage legislation and dangerous goods rules?
  • Pricing structure: In addition to the base freight rate, surcharges for fuel, tolls, loading times or special services need to be assessed.

Whether a transport company is used as a sole primary carrier or as part of a multi-carrier setup depends on volume, flexibility requirements and strategic considerations. Vendor-specific differences in service depth and degree of digitalisation are considerable in practice and should be compared as part of a structured tender process.

Frequently asked questions

A freight forwarder organises and coordinates transports but typically uses external carriers to execute them. A transport company physically carries out the transport using its own fleet and personnel. In practice, hybrid models exist, as many freight forwarders also operate their own vehicles and vice versa.

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