Shipcloud Platform
Shipcloud is a cloud-based shipping and returns platform that connects businesses across Europe with all relevant parcel and express carriers such as UPS, DHL, Hermes and Austrian Post, freight forwarders such as DB Schenker, and specialist shippers. Our unique Solution offers over 1,000 delivery options and more than 130 integrations to help businesses automate and optimise their

Overview
Shipcloud is a cloud-based shipping and returns platform that connects businesses across Europe with all relevant parcel and express carriers such as UPS, DHL, Hermes and Austrian Post, freight forwarders such as DB Schenker, and specialist shippers. Our unique Solution offers over 1,000 delivery options and more than 130 integrations to help businesses automate and optimise their shipping processes. Shipment processing takes place directly from the shop, ERP, marketplace, fulfilment or WMS system. Thanks to our expertise in e-commerce, logistics and IT, we are ready to redefine the future of parcel shipping and help businesses achieve their goals faster.
Key facts
Features
- User Interface
- Mobile App, Web-based
- Market segment
- Enterprise, Small business, Mid-market
- Shop system integrations
- JTL, Shopify, WooCommerce
- Safety features
- Automated backup, GDPR compliance, Data encryption, Intrusion Detection/Prevention Systems, Role-based access control
- System functionality
- Automated shipping label creation, Shipping cost calculation integration, Real-time shipment tracking, Support for international shipping options
- Shipping service provider
- Colissimo, DHL, DPD, Deutsche Post, GLS, Post.at, Post.nl, Spring, UPS
Soft Facts
- Soft Facts
- Cloud, REST API, Server Location in Europe
Payment models
- Pricing model
- Subscription, Pay-Per-Use
Features
- Number of customers
- 4000 Kunden
How users rate Shipcloud Platform
100 % of reviewers would recommend this solution (counts reviews that scored the recommendation question 4 or 5 out of 5; 1 to 3 counts as no recommendation).
How we calculate the even Score
The even Score (0 to 100) sets the order of solutions. It is based only on published reviews:
- 85% quality: the average of performance, reliability and maintenance effort per review.
- Recency: newer reviews count more. After one year, a review counts only half as much.
- Smoothing: with few reviews, the value is pulled towards the category average. A single review cannot push a solution to the very top or bottom.
- 15% recommendation: how many reviewers would recommend the solution (NPS logic).
None of this can be bought: plans, advertising and partnerships play no part.
What users say about Shipcloud Platform
The Shipcloud Platform receives an overall Review score of 5/5, based on a single Review. Ease of use, feature set and support are also rated 5/5. This exceeds the category averages of 4.7/5 for ease of use, 4.4/5 for feature set and 4.6/5 for support. An NPS score of 100 reflects high customer satisfaction. The Solution provides an integrated API interface that simplifies the shipping process and eliminates the need to programme individual carrier interfaces. Suggested areas for improvement include mapping all carrier service types and simplifying shipment creation for third-country shipments. Overall, the Review demonstrates strong performance by the Shipcloud Platform compared to other Solutions in the category.
All reviews1
„Flexible Solution for Versatile Parcel Shipping“
Integrated API interface with our WMS packing station module. Via Shipcloud, we can connect to all CEP carriers, either through our own contract or the contracts of our customers.
Shipcloud provides us, as a mid-sized logistics service provider, with the perfect solution to transmit all parcel information to every CEP carrier directly via API interface through our WMS packing station module and print the shipping labels with the generated tracking number. This saved us from having to program individual interfaces for each CEP carrier.
Mapping of all service types offered by the carriers. Transmission of ADR data. More competitive Shipcloud shipping rates would be welcome, as current pricing is relatively high. Creating shipments with multiple packages would be great, especially for third-country shipments that require export documents to be generated and uploaded. Currently, each package has to be created as a separate shipment.
All common shipping types are supported. In some cases, the information requirements and data structures (e.g. character limits/field lengths) vary considerably between individual carriers. This requires individual review to determine which data from your own WMS needs to be transferred via the interface.
The Shipcloud web application offers extensive shipping analytics. In addition, the tracking and notification capabilities regarding parcel statuses are very comprehensive and versatile. Otherwise, we see this software as primarily functionality-driven — the solution is not used as an analytics tool as such.
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