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Speditionsauftrag Definition

Also: Speditionsauftrag, Frachtauftrag Spedition, Versandauftrag Spedition, Speditionsbeauftragung, Speditonsauftrag

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In brief

A freight forwarding order is the formal instruction to a freight forwarder to organize a shipment or provide logistics services. It bindingly defines all relevant shipment, scheduling, and service data, and forms the contractual basis for processing.

Key facts

What is a freight forwarding order?

A freight forwarding order is a contract between a client – such as a manufacturer, retailer, or logistics service provider – and a freight forwarder. The forwarder assumes the obligation to organize a transport, i.e., to select suitable carriers, book cargo space, and manage the shipment from A to B. Unlike a transport order, which is placed directly with a carrier, the freight forwarding order focuses on the organizational service: the forwarder acts as an intermediary and often as a liability partner, not necessarily as the executing transport company.

What information does a freight forwarding order contain?

A complete freight forwarding order contains all the information necessary for smooth processing:

  • Collection and delivery address as well as contact persons
  • Shipment data: number of packages, weight, dimensions, and type of packaging
  • Scheduling and time window requirements, including cut-off times
  • Agreed Incoterms and liability provisions
  • Special requirements such as hazardous goods classifications, temperature control, or oversized cargo
  • Customs and export documents for cross-border shipments
  • Agreed service levels, surcharge logic, and billing terms

Incomplete or incorrect information is a frequent cause of delays, additional costs, or liability gaps. Logistics managers should therefore rely on standardized input forms or EDI interfaces to ensure data quality.

How does the freight forwarding order work in practice?

In modern supply chains, freight forwarding orders are rarely issued on paper. Transport management systems (TMS) or ERP systems generate the order automatically and transmit it to the forwarder via EDI or API. The forwarder confirms the order, plans the route, and returns tracking information. This digital feedback channel is the foundation for track-and-trace and proactive exception management.

The distinction from a direct carrier assignment is not always clear-cut in practice: some forwarders handle transports with their own vehicles, simultaneously acting as carriers. In this case, different liability regimes apply depending on the agreement. Which law and which general terms and conditions – such as the ADSp – apply should be clearly specified in the order or in the framework contract.

What matters when selecting and structuring a freight forwarding order?

For logistics management and procurement, three aspects are particularly relevant: First, the pricing logic including all surcharges – fuel, tolls, hazardous goods – should be transparently and traceably anchored in the order or in the underlying framework contract. Second, liability limits and claims deadlines must be clearly defined, as statutory regulations vary by mode of transport. Third, the quality of master data directly impacts the efficiency of order processing: those who maintain accurate item weights, packaging dimensions, and addresses avoid queries and post-billing adjustments.

Frequently asked questions

A transport order is placed directly with a carrier who physically moves the goods. A freight forwarding order commissions a forwarder to organize the transport – the forwarder selects the carrier and coordinates the process. Liability rules differ depending on the type of contract.

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