EPG Ehrhardt Partner GroupLYDIA Voice
LYDIA Voice is the technologically leading solution for voice-guided processes in logistics, production, and maintenance. More than 350,000 users worldwide rely on the intuitive system – for greater efficiency, improved quality, and maximum ergonomics in the workplace. Thanks to state-of-the-art AI-based speech technology, recognition works entirely without prior voice training.
Overview
LYDIA Voice is the technologically leading voice solution for manual processes in logistics, production, and maintenance. Over 350,000 users worldwide rely on the intuitive pick-by-voice technology to increase efficiency, reduce errors, and noticeably improve ergonomic working conditions. The AI-based speech recognition works completely without voice training and recognizes more than 70 languages – even several simultaneously if required. This allows employees to become productive immediately, regardless of their native language. Whether Pick-by-Voice, Check-by-Voice, or Deliver-by-Voice: LYDIA Voice makes manual workflows faster, more reliable, and safer. Speech is the most natural form of communication, which is why voice technology is particularly intuitive to use. Onboarding takes only a few minutes, giving companies maximum flexibility with seasonal or changing teams. With continuous innovation, state-of-the-art voice-optimized hardware, and outstanding usability, LYDIA Voice has been setting market standards for years. The ideal solution for anyone looking to sustainably optimize their logistics processes.
Screenshots & videos
Key facts
Features
- Operating System Compatibility
- Android, Windows
- Feedback methods
- Audio, Vibration, Visual (Display), Visual (LED)
- Industry
- Automotive, E-Commerce, Retail, Food, Parcel logistics, Pharma, Production, Returns, Textiles and fashion
- Humidity
- Humid, Dry
- Market segment
- Enterprise, Mid-market
- Network support
- 5G, Bluetooth, WLAN
- Scan Technology
- 1D Barcode, 2D Barcode (QR), DataMatrix, RFID
- System functionality
- Customizable voice commands, Real-time data transmission, Wireless integration, Touch display
- Temperature range
- Ambient (+14 °C to +21 °C), Fresh (+4 °C to +7 °C), Frozen (-18 °C and colder), Ultra-fresh (0 °C to +4 °C)
- Supported languages
- German, English, French, Polish, Romanian, Russian, Spanish, Czech, Ukrainian, Hungarian
Soft Facts
- Soft Facts
- 24/7 Support, CE Certification, Cloud, Direct Sales, On-premise, Partner Sales, REST API, Standalone, WMS-independent
Payment models
- Pricing model
- One-time payment, Leasing, License-based, Rental
How users rate LYDIA Voice
100 % of reviewers would recommend this solution (counts reviews that scored the recommendation question 4 or 5 out of 5; 1 to 3 counts as no recommendation).
How we calculate the even Score
The even Score (0 to 100) sets the order of solutions. It is based only on published reviews:
- 85% quality: the average of performance, reliability and maintenance effort per review.
- Recency: newer reviews count more. After one year, a review counts only half as much.
- Smoothing: with few reviews, the value is pulled towards the category average. A single review cannot push a solution to the very top or bottom.
- 15% recommendation: how many reviewers would recommend the solution (NPS logic).
None of this can be bought: plans, advertising and partnerships play no part.
What users say about LYDIA Voice
The solution "LYDIA Voice" receives an overall Review of 5/5 in all categories. The user describes the consultation as constructive and customer-oriented, which led to a short project duration. The solution is quick and intuitive to learn, with no training required for words or numbers. It supports multiple languages and is particularly well-suited for small-quantity picking. Inventory can be booked in real time directly at the storage location and transferred to the WMS. The hardware operates reliably even after years of use, and the battery can be replaced during operation. The user sees no additional feature requests, but mentions a digital, quantity-based verification as a useful optimization.
All reviews1
„Constructive, goal-oriented, and customer-focused with a short project duration“
For picking small quantities from fixed locations. Multi-order picking is ideally supported. Hands are free. Article verification using the last 3 digits of the EAN/GTIN. No more picking lists or other paper documents required – saving a great deal of waste and additional recording effort! Direct posting of stock levels and inventory corrections at the storage location just-in-time, with immediate transfer to the WMS.
Constructive, goal-oriented, and customer-focused. The consulting was excellent, which led to a short project duration.
The solution is very quick and intuitive to learn. Compared to other vendors, no training for words or numbers is required – you can get started immediately. The system understands everyone well, including employees with German and foreign dialects. In addition, many languages are available. A data package enables the exchange of large amounts of information between the WMS and the Voxter, significantly reducing the number of data transfers and saving time. Thanks to the vest, employees have their hands free, which is a major improvement compared to headsets. Stock levels and inventory corrections can be posted directly at the storage location in real time and transferred to the WMS immediately.
None! The hardware works flawlessly even after years of use. Battery life does decrease over the years, but this is not a disadvantage at all. On the contrary, the battery can be replaced during ongoing operation. The device does NOT need to be shut down and restarted to do so.
I do not wish for any additional features or functions. In logistics, however, a digital, quantity-based verification would be a worthwhile optimization, as this is where the greatest potential for errors exists.
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