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Mann-zur-Ware

Also: Mann zur Ware, Mann-zu-Ware, MzW, Person-zur-Ware, Picker-zur-Ware, Mann-zur-Ware-Prinzip, Kommissionierprinzip Mann-zur-Ware

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In brief

Person-to-goods is an order picking principle in which the picker actively travels to the storage locations and manually retrieves items there. The goods remain stationary in the rack or bin.

Key facts

What is person-to-goods?

In the person-to-goods principle, the picker moves through the warehouse, travels to the designated storage locations, and manually retrieves the required items. The goods themselves remain at their storage location – in contrast to the goods-to-person principle, in which automated systems transport the load unit or container to the operator. Person-to-goods is historically the oldest and most widely used picking principle in the world, and in many warehouses it still forms the operational foundation today.

How does person-to-goods work in practice?

Order data is provided to the picker via a guidance system. Common forms of process guidance include:

  • Paper pick list: simple, error-prone, almost no real-time feedback
  • Barcode scanner with handheld terminal: scan confirmation at each pick location reduces errors
  • Voice picking: voice-guided retrieval with verbal confirmation, leaving both hands free
  • Pick-by-light: light displays on rack compartments signal the pick location and quantity
  • Augmented reality (AR): smart glasses project retrieval information into the field of view

The picker either completes a full order individually (single-order picking) or processes multiple bundled orders simultaneously (batch picking). In larger warehouses, zones are established so that each person is responsible for only a defined area, which reduces travel distances.

Travel time is the decisive cost driver in the person-to-goods principle. Studies and practical experience consistently show that the proportion of pure walking time in total picking time is significant – exact figures vary depending on warehouse layout, product range, and order structure. A well-thought-out ABC analysis for positioning fast-moving items in short-reach zones noticeably reduces travel times.

What matters when making a selection?

The decision for or against person-to-goods depends on several factors:

  • Product range and variety: For highly heterogeneous assortments with bulky or heavy items, person-to-goods is often the only practical solution.
  • Order volume and pick frequency: At low to medium order volumes, the principle is economical; at very high volumes, it is worth evaluating automation alternatives.
  • Investment readiness: Person-to-goods requires no investment in conveyor technology or automated storage systems, making it significantly less expensive to implement.
  • Flexibility: Assortment expansions, seasonal peaks, and layout adjustments can be realized without rebuilding conveyor infrastructure.
  • Ergonomics and staff availability: Long walking distances and physically demanding retrieval tasks can strain employees; assistance systems and ergonomic rack design help mitigate this.

Whether and when a switch to goods-to-person makes economic sense can only be assessed through a robust business case that weighs investment costs, ongoing operating costs, error rates, and scalability against each other.

Frequently asked questions

In the person-to-goods principle, the picker walks through the warehouse to the stationary stored goods. In the goods-to-person principle, an automated system transports the container or load unit to the operator at a fixed workstation. Goods-to-person reduces travel distances to zero, but requires significant investment in conveyor technology or automated storage systems.

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