MS Direct
Overview
MS Direct – Every order a fulfilled promise MS Direct is your reliable partner for fulfillment and cross-border e-commerce solutions. With locations in Switzerland, Germany and the UK, we offer you a comprehensive range of services specifically tailored to the requirements of national and international online retailers. Our "all-inclusive, hassle-free package" combines scalable fulfillment, efficient cross-border delivery solutions and professional returns management. Whether shipping from the EU to Switzerland, England, Norway or vice versa – with our cross-border delivery solution you ship simply and automatically, with just one integration for all countries: End-to-end solution: from fiscal representation and customs clearance to returns – everything from a single source Automated customs and tax processing using state-of-the-art tools, including AI-supported master data management Short delivery times within 48 hours and straightforward returns handling at local centers Our fulfillment solutions in Germany and Switzerland are flexible, automated and tailored to the requirements of online shops of all sizes, from start-up to enterprise: Low minimum volumes starting from just 250 shipments per month and scalable warehouse space that adapts to your needs Real-time interfaces via APIs ensure you never lose track of inventory, orders and shipments. Fast setup thanks to standard interfaces with common shop systems such as Shopify, WooCommerce, Presta Well-known clients such as Mango, Best Secret, Amazon, On Running, Bergzeit, namuk and Julie & Grace trust us.
- Employees
- 250+
- Headquarters
- Schweiz
Solutions
E-Commerce FulfillmentServiceFulfillment scalable & automated with MS Direct
4.8 ★(7)The automated logistics Solution for your shop. MS Direct offers automated, scalable and sustainable fulfillment services for online retailers. Whether you're a start-up or an established business – our Solutions adapt to your needs and are ready to use within just a few days thanks to standard interfaces.
To the solution profile
Processing customs and border proceduresServiceThe Smart Cross-border Shipping Platform by MS Direct
5.0 ★(1)The smart cross-border shipping platform. MS Direct simplifies international e-commerce, particularly for shipping to countries such as Switzerland, the United Kingdom, or Norway. A single, API-based Solution enables you to manage all key areas: tariffing, customs, VAT processing, shipping, and returns. The platform adapts flexibly to your setup and your needs.
To the solution profileNews from MS Direct
MS Direct updates collective labor agreement with trade union syndicom
574 employees will benefit from salary increases starting January 2026. In addition, MS Direct will introduce a digital shift exchange platform in the first quarter, enabling more flexible scheduling of working hours.
Read moreMS Direct increases capacities and opens new location in Oftringen
From November 2025, the company will operate a second automated fulfillment location in Oftringen (AG) in Switzerland. In parallel, MS Direct continues to invest in state-of-the-art automation technology in Arbon (TG).
Read moreInfopoint







